UnlockLife Sciences & Technologies Private Limited (formerly known as GoodPals Technologies Pvt Ltd) (hereinafter referred to as the "Company") is committed to facilitating an inclusive digital environment. We utilize commercially reasonable efforts to ensure that our domain names (www.unlocklife.today and www.unlocklife.ai), mobile applications, and Artificial Intelligence (AI) companion services (collectively, the "Services") are navigable, relatable, and accessible to users of varying physical and cognitive abilities, with a specific focus on the senior demographic, regardless of age or gender.
The Company endeavors to integrate the following accessibility-focused design principles into the Services:
Visual Accessibility: The Company implements design palettes intended to be cataract-friendly and considerate of color blindness. We prioritize high-contrast ratios and legible typography to ensure that content remains visually distinguishable and readable for all visitors.
Conversational Usability and Navigation: Recognizing the physical limitations associated with traditional screen navigation, the core of our platform relies on intuitive, voice-based, and text-based conversational interfaces via our AI companions (Arya and Shravan). Our graphical interfaces are designed for simplicity and clarity in layout and menu structures.
Inclusive Language and Content: The Company mandates the use of age-inclusive and gender-inclusive language. Our content and AI conversational models are specifically tailored to foster a welcoming, respectful, and relatable environment for seniors and individuals of all gender identities.
Accessibility Tools: Where commercially and technologically feasible, we integrate functional accessibility features to allow users to customize their interface experience based on their individual requirements.
Standards Compliance: The Company aims to comply with relevant and generally accepted web accessibility standards to foster an inclusive user experience.
Disclaimer of Warranties: Notwithstanding our ongoing efforts, complete accessibility for all specific visual, auditory, cognitive, or physical impairments across all devices and technological configurations cannot be legally guaranteed. The Services, including all accessibility features, are provided strictly on an "AS IS" and "AS AVAILABLE" basis.
Limitation of Liability: The Company expressly disclaims any liability for technical limitations, platform incompatibilities, or the inability of a user to access or fully utilize the Services due to specific disabilities or impairments. The Company shall not be held liable for any direct, indirect, incidental, or consequential damages arising from a user's inability to access the platform.
Accessibility is a core operational value for the Company, and we continuously seek to evaluate and enhance the inclusivity of our platform. We welcome user feedback regarding accessibility barriers or suggestions for improvement.
Users requiring accessibility-related assistance, or those wishing to provide formal feedback regarding platform usability, are encouraged to contact our support team. The Company will review such communications and, where commercially feasible, attempt to implement reasonable accommodations.
Email: hello@unlocklife.today
Phone: +91-9898958411
The Company reserves the unilateral right to modify, update, or discontinue specific accessibility features or amend this Accessibility Policy at any time, without prior notice, at its sole discretion.